Privacy Policy

Under APP 1.3, personal information refers to any information or opinion about an identified individual or an individual who is reasonably identifiable. Examples include:

• Name and contact details (e.g., address, email, phone number)
• Financial details (e.g., payment or billing information)
• Other information collected through interactions with us (e.g., feedback, inquiries)

If the information cannot identify you or make you reasonably identifiable, it is not considered personal information.

As outlined in APP 3, we collect personal information only by lawful and fair means. This may occur when you:

• Contact us via email, phone, or online forms
• Register for services
• Subscribe to newsletters or participate in surveys
• Access our website (through cookies and tracking technologies)

The types of information we collect include:

• Contact and identity details
• Transaction and payment information
• Browsing data (e.g., IP address, device details, cookies)

If we collect sensitive information (such as health or membership data), we will only do so with your consent or where required by law, as per APP 3.

In accordance with APP 5, we collect and use your personal information for purposes including:

• Providing, managing, and improving our services
• Responding to inquiries and maintaining communication
• Processing payments and fulfilling transactions
• Conducting surveys, research, or analytics
• Marketing and promotional purposes, if you have opted in

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

As specified in APP 6, we do not disclose personal information without your consent, except in the following scenarios:

• To service providers assisting with IT, payments, or marketing
• To comply with legal obligations or respond to lawful requests
• To third parties as necessary to deliver our services

We take reasonable steps to ensure third parties comply with the APPs when handling your information.

In compliance with APP 11, we take reasonable steps to secure your personal information from misuse, loss, or unauthorised access, including:

• Using encryption and secure servers
• Implementing access controls for authorised personnel only
• Regularly reviewing and updating security measures

While we strive to protect your information, no method is 100% secure. We recommend using secure networks and strong passwords when interacting with us online.

Under APP 12 and APP 13, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to ensure the information is accurate, up-to-date, and complete

To make a request, contact us at trinnie@ttnglobalrealtygroup.com.au. We will respond within a reasonable timeframe and may require proof of identity.

In line with APP 1.4, our website uses cookies to enhance user experience. Cookies collect data such as:

• Browsing activity and preferences
• IP addresses and device details

You can manage cookies via your browser settings. However, disabling cookies may affect website functionality.

In some cases, your personal information may be transferred to organisations outside Australia. In compliance with APP 8, we will ensure the recipient provides the same level of protection required under Australian privacy law or obtains your consent.

This policy may be updated from time to time in accordance with APP 1.5. The latest version will always be available on our website. We recommend reviewing this policy periodically for updates.

If you have any questions, concerns, or complaints about our privacy practices, please contact us:

Email: trinnie@ttnglobalrealtygroup.com.au

Website: https://www.ttnglobalrealtygroup.com.au/

Phone: 0424 686 968

For additional information, visit the Office of the Australian Information Commissioner (OAIC).